Customer Care

We aim to provide the best service and products possible. Meeting and exceeding customer expectations in terms of service and quality of product. Any problems with your order our team will try to solve as quickly as possible, so please contact us via email if you have any questions or issues.

Privacy & Safety

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting www.hammerdownuk.co.uk you are accepting and consenting to the practices described in this policy. Types of information we may collect from you We may collect, store and use the following kinds of personal information about individuals who visit and use our website: Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number. With regard to each of your visits to our website we may automatically collect information including the following: technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform; information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

 

Data Protection

 

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. Third party links Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Your rights – Access to your personal data

 

You have the right to ensure that your personal data is being processed lawfully. Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to Hammerdown UK. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

 

Changes to our privacy policy

 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. Contact Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Hammerdown UK.

Wholesale Inquiries

If you wish to be a seller of Hammdown products, then please contact via email, and we will get back to you as soon as possible!

 

Payment Methods

- Credit / Debit Cards

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